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Introducing DataTrack
The DataTrack System is a powerful, web-enabled
service and support management system designed for
helpdesks, call centers,
software development teams and IT departments. Comprised of the DataTrack
Server, Desktop Client, and Web Client, the DataTrack System offers an affordable,
all-inclusive solution for organizations of all sizes and types.
The DataTrack System helps with all facets of your help desk, including such features
as work order tracking,
escalation and automation,
knowledge base,
asset management, e-mail notifications,
user-defined fields,
PC auditing, file attachments
and much more.
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Now offering
these plugins for the DataTrack System |
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Active Directory Integration |
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The Active Directory Integration (ADI) plugin for the DataTrack
Server interfaces
with Microsoft® Active Directory to enable account authentication and automatic
import…
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Email Receiver |
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DataTrack Email Receiver is a plugin for the DataTrack Server that enables requesters and end users to submit work orders via a simple, free-form email…
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Network & Workstation Audit |
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DataTrack Network and Workstation Audit (NWA) is a plugin for the DataTrack Server that simplifies the hardware and software inventorying process.
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Clients
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Testimonials
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"Since we first started
using the DataTrack System, I couldn’t possibly put into words how much it’s helped
us out. We’ve gone from a disorganized technical support nightmare, to an organized,
efficient help desk."
-- Kathy Sanders, Atascadero High School Vice Principal
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